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Poster: Justusrand Date: Jan 11, 2008 5:38am
Forum: forums Subject: Problems changing content details

I have read the information on changing content details ( http://www.archive.org/about/faqs.php#262) and have been successful changing content before. However I am no longer able to change the content of any of my submissions. The problem is that the "edit item" link does not appear when I am logged into the account that I uploaded the account under. I noticed that the edit item link stopped showing up after I changed my e-mail address in the patron info section, but perhaps that was just a coincidence.

Please advise,

Justus

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Poster: kustota Date: Jan 11, 2008 7:09am
Forum: forums Subject: Re: Problems changing content details

FAQ:

What happens if my email address changes? How can I change my email address?

You can use this form to change your email address.

However, be aware that if you change the email address for your account, you will no longer be able to "edit" files posted from your old email address. If you would like to have your items' ownership transferred to a new email address, send an email to iasupport AT archive DOT org from your OLD email address (the one you want to get rid of - that's how we know you own the items) and tell us which address you'd like to change it to.

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Poster: Justusrand Date: Jan 18, 2008 7:58am
Forum: forums Subject: Re: Problems changing content details

I followed the instructions in the post above about a week ago (I sent an e-mail requesting the change from the e-mail account the Internet Archive account was set up under). However, it hasn't worked, at least yet. I'm not sure if it is not working or if my request is still in the "todo" pile.

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Poster: kustota Date: Jan 18, 2008 10:05am
Forum: forums Subject: Re: Problems changing content details

maybe you should try "report errors" link on your details page if you can't reach admins by email. or post your request in open source audio forum (open source video).